This Cookie Policy explains how Parallel Labs Pte. Ltd. ("we," "us," or "our") uses cookies and similar technologies when you visit our website at parallellab.com or use web-based components of the Thrive mobile application ("App").
1. What Are Cookies
Cookies are small text files placed on your device by a website or web application. They are widely used to make websites function correctly, improve performance, and provide information to site operators. Similar technologies include local storage, session storage, and device identifiers.
2. How We Use Cookies
The Thrive native mobile app does not use browser cookies. It relies on native device storage mechanisms (such as iOS Keychain and AsyncStorage) for authentication and local data persistence.
However, our web-based components — including the parallellab.com website and any in-app webviews used to display legal documents or account management pages — may set cookies as described below.
3. Categories of Cookies
Strictly Necessary
These cookies are essential for authentication and security. They cannot be disabled.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
sb-access-token | Supabase | Authenticates your session | 1 hour |
sb-refresh-token | Supabase | Refreshes your session token | 7 days |
| CSRF token | Supabase | Protects against cross-site request forgery | Session |
Analytics
We do not currently use any analytics cookies. If we introduce analytics cookies in the future, we will update this policy and obtain your consent where required by law.
Marketing / Advertising
We do not use any marketing or advertising cookies.
4. How to Manage Cookies
Browser cookies: You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies via their privacy or security settings. Note that blocking strictly necessary cookies may prevent web-based features from functioning correctly.
Common browser instructions:
- Safari: Settings > Privacy & Security > Manage Website Data
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
iOS app: The native Thrive app uses iOS system storage rather than browser cookies. You can clear app data by uninstalling and reinstalling the app, or by managing storage in iOS Settings > General > iPhone Storage > Thrive.
Because we currently only use strictly necessary cookies, no cookie consent banner is displayed. If we introduce non-essential cookies in the future, we will implement a consent mechanism before any such cookies are placed on your device.
5. Changes to This Policy
We may update this Cookie Policy from time to time. If we make material changes, we will provide at least 30 days' notice by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after the effective date of any changes constitutes acceptance of the updated policy.
6. Contact Us
If you have questions about this Cookie Policy, contact us at:
Email: support@theparallellab.com
This policy supplements our Privacy Policy. In the event of a conflict, the Privacy Policy shall prevail.